Get in Touch

Have questions about TwinCore Digital? We'd love to hear from you. Reach out to discuss your project.

Office Address

TwinCore Digital Ltd
51 Silver Street
Silver End, WITHAM
CM8 3QG, United Kingdom

Phone

+447516790746

Response Time

We aim to respond to all inquiries within 24 business hours. Our support team is available Monday-Friday, 9am-6pm GMT.

Support Hours

Enterprise clients receive 24/7 support with dedicated success managers and priority response times.

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Frequently Asked Questions

How quickly can we get started?

Most implementations begin within 2-4 weeks. We start with a scoping session to understand your specific needs, followed by data integration and digital twin setup. The timeline depends on the complexity of your systems and data availability.

Do you offer on-premises deployment?

Yes! TwinCore Digital can be deployed as a cloud SaaS solution, on a private cloud, or on your own infrastructure. Our deployment options are flexible and designed to meet your security, compliance, and operational requirements.

What data sources can you integrate?

We support virtually any data source: industrial IoT sensors, building management systems, SCADA systems, APIs, databases, and more. Our platform includes pre-built connectors for popular systems and custom integration capabilities for unique requirements.

What is the typical ROI timeline?

Most customers see measurable ROI within the first 6-12 months through reduced downtime, lower energy costs, and optimized operations. Savings compound over time as predictive maintenance and process optimizations mature.

Do you provide training and support?

Absolutely! We provide comprehensive onboarding, training, and ongoing support. Enterprise customers get dedicated success managers and 24/7 support. We also offer workshops and documentation to ensure your team gets the most from our platform.

How secure is TwinCore Digital?

Security is fundamental to our platform. We maintain ISO 27001 certification, SOC 2 Type II compliance, and implement end-to-end encryption, multi-factor authentication, and role-based access control. All data is encrypted in transit and at rest.

Ready to Transform Your Operations?

Schedule a personalized demo with our team to see TwinCore Digital in action.

Let's Get Started